[{"data":1,"prerenderedAt":15},["ShallowReactive",2],{"blog-list-en":3},[4],{"path":5,"title":6,"description":7,"date":8,"tags":9,"image":13,"imageAlt":13,"readingTime":14},"\u002Fen\u002Fblog\u002Fcost-of-losing-a-customer","What losing a customer really costs your business (and how to prevent it)","Winning a new customer costs 5 to 25 times more than keeping one. Here's why loyalty is the most profitable way to grow and what you can do today to bring customers back.","2026-10-29",[10,11,12],"Loyalty","Retention","Local business",null,4,1793269603516]